Offsite Network Status
All Systems Operational
Xperience Connect API & Dashboard Operational
Content Delivery Network (CDN) ? Operational
Public Cloud API & GUI ? Operational
Support & Billing Portal ? Operational
London Cloud Platform ? Operational
Belfast Cloud Platform ? Operational
Disaster Recovery Site Operational
DNS Infrastructure ? Operational
Cloud Hosting ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Between the hours of 17:00-18:00 on Tuesday October 11th 2016, engineers will be performing routine firmware upgrades on our Tier III storage platform in London. Whilst this work is taking place, OnApp backup services and Tier III services such as FTP, iSCSI, CFS/NFS will be unavailable for approximately 15 minutes. For customers with mounted Tier III storage, we recommend unmounting whilst this work takes place.
Posted on Sep 26, 12:20 BST
Past Incidents
Sep 28, 2016

No incidents reported today.

Sep 27, 2016

No incidents reported.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016
Completed - We're pleased to confirm that this work has been completed ahead of schedule.
Sep 16, 22:20 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:45 BST
Scheduled - On Friday September 16th between the hours of 20:45-23:00 we will be working with a key supplier to transition one of our backup internet uplinks to their new Juniper LAN to further increase the capacity, performance and resilience of our network. Whilst this work is being carried out, some customers may experience periods of increased latency, packet loss and/or an intermittent loss of internet connectivity.
Sep 9, 13:13 BST
Sep 15, 2016

No incidents reported.

Sep 14, 2016

No incidents reported.